Family Engagement  
   
It is plausible to conclude that better communication between patients, healthcare providers and family members with improved outpatient social support programs and easy secure access to appropriate patient Health Education can improve a patient’s psychological well-being, reduce anxiety and ultimately reduce re-admission rates and never events.

Handover communication is an essential process of passing patient specific information from caregivers to the patient and family members for the purpose of ensuring patient post-hospital care is properly adhered too. Involving patients and families in the process of care is increasingly being recognized as an important aspect of care delivery. In most cases the patient and family are the only constant and are consequently in a position to play a critical role in ensuring continuity of care.

Hospital discharge is a critical stage where communicating information to patients and families, including patient Health Education becomes vital. The PatientLogix™ Media Studio plays a significant role in providing a segway to both patients and family members to maintain a link to the patient’s Health Education program once they leave the hospital simply by using a computer and logging onto the PatientLogix™ patient portal at www.patientlogix.com/patients.

Patients or family members will be able to use the same account they had been provided with for their pre- hospital stay if applicable, or will be provided one at discharge to further review their prescribed Health Education videos and or view additional related videos that may be of interest to them when browsing the PatientLogix™ Health Education Video Library.

The PatientLogix™ patient portal will empower family members to provide qualitative support to patients by giving them the ability to review prescribed Health Educational videos post-hospital stay in tandem with a patient to ensure they are following through with their prescribed post-hospital treatment plan with appropriate information. This family interaction and participation will considerably reduce preventable re-admissions and provide an overall better outcome for a patient’s recovery.